Frequently Asked Questions

HOW CAN I CONTACT CHICBACK?

You can ask us all your questions or inquiries through our customer service e-mail info@chicback.com or our contact page

HOW DO I KNOW WHAT SIZE CHICBACK I NEED?

All straps are available in two sizes: S and M, except for the Victoria model which is also available in size L. Additionally, some models, such as Anita, Cloe, Janis, Koke, and Isabella, are elastic.

To know which ChicBack size best fits your body, you should keep in mind that, normally, up to size 95 Cup C, the most suitable ChicBack size should be S, and from that size onwards, M.

HOW MANY SIZES ARE AVAILABLE?

The sizing ranges from 85 to 110. Cups from A to E.

HOW MUCH DO SHIPPING COSTS COST?

Shipping is free for orders over €80 in Spain.

For orders of lesser amount, the costs are:

Spain (mainland): €4.50 delivered in 24h/48h. Pickup system at CORREOS office: €4.50

Balearic Islands: €7.90 delivered in 48/96h. Pickup system at CORREOS office: €7.90 in 48/96h.

Canary Islands :
Las Palmas and Tenerife: €4.90 delivered in 24/48h.

The rest of the islands (Fuerteventura, La Gomera, El Hierro, La Palma) are €7.

HOW LONG DOES SHIPPING TAKE?

NATIONAL:
24h/48h: Spain (mainland) and
48h/72h: Canary Islands.

ARE THERE PADDED BRAS?

Yes, we have push-up bras in sizes 80 and 85 in the three colors white, black, nude.

CAN I WEAR THE BRA WITHOUT CHICBACK?

Yes. The bras we sell are a basic lycra garment that fits perfectly to the body and does not show through. The cups have underwires and include a thin foam padding that prevents them from deforming with use. The straps are multi-position and can be worn conventionally, crossed, or halter style, making this bra a very versatile garment and a basic to wear at any time of the day.

WHAT HAPPENS IF MY SIZE IS NOT THE RIGHT ONE?

You can make any changes you need at no cost to you.
Returns are also free.

For more information, please check our exchange and return policy.

CAN CHICBACKS BE PURCHASED SEPARATELY?

Yes. As long as you already have our bra to attach the decorative straps.

CAN CHICBACKS BE USED WITH ANY BRA?

No. They can only be used with our bras, which are the only ones that have removable straps on the back to hold the ChicBack.