Privacy Policy

1. Who is responsible for handling your personal data?

CHICBACK, S.L., (hereafter, “CHICBACK”), tax identification number B-88046842, and registered address Calle Poniente 1, 28223, Pozuelo de Alarcon (Madrid) is responsible for handling all of your personal data.

Be advised that ownership of the domain for our website www.chicback.com (hereafter “Website”), belongs to CHICBACK.

The access and / or use of the Website confers the status of User (hereafter, the “User”), and implies acceptance, through the access and / or use of the Website, of the current Legal Notice.

The User can contact CHICBACK by using the following e-mail address: info@chicback.com

2. Why is CHICBACK authorized to handle data?

CHICBACK is authorized to handle your data in order to carry out the provision of its services.

CHICBACK takes the protection of your privacy and personal data very seriously. For this reason your personal information is kept secure and handled with the utmost care.

This Privacy Policy regulates access and use of the service (hereafter, the “Service”) that CHICBACK makes available to the User interested in the services and Content contained on the Website.

3. For what purposes does CHICBACK handle your personal data?

Your personal data gathered by CHICBACK may be used for the following purposes:

(i) To provide the services offered on the Website.

(ii) To send targeted marketing material from CHICBACK about its services via letter, phone, e-mail, SMS/MMS, push notifications or other equivalent means of electronic communication, provided that the User has previously consented to the use of their personal data for this purpose.

Likewise, Users consent to the processing of their data for the creation of profiles, as well as for the segmentation of their data. The purpose of the aforementioned processing may be both to analyze and compile statistics in order to know the traffic and use of the Website by the Users, as well as to determine the tastes and preferences of Users in order to send them relevant advertising in line with their interests.

However, the user may revoke prior consent through any marketing or advertising email received, at any time via email notification sent to the following e-mail address: info@chicback.com, or through regular post addressed to CHICBACK S.L., Calle Poniente 1, Pozuelo de Alarcón (28223) Madrid.

4. Veracity of the data provided by Users

The User guarantees that the personal data provided are truthful and is responsible for notifying CHICBACK directly of any modifications thereof. In any case, the User will be responsible for the truthfulness of the data provided. CHICKBACK reserves the right to withhold any of the registered Services to any User who has provided false data, without prejudice to any other legal actions this may incur.

5. Data preservation

The personal data provided by the User will be preserved by CHICBACK as long as the User does not clearly express a desire to unsubscribe from the CHICBACK services and, in so doing, stop receiving any information related to the company’s products.

6. User rights regarding their data

The User has the right to (i) access their personal data, as well as (ii) request the correction of inaccurate data or, if necessary, request its (iii) deletion, (iv) request a restriction in the processing of their data, (v) oppose any handling of their data and (vi) request the right to data portability. In addition, the User may exercise their (vii) right to be forgotten.

The User can exercise any of these rights using the following e-mail address: info@chicback.com, indicating the reason for the request and providing a copy of a legal ID, thus preventing third parties from gaining undue access to the User’s personal data.

Without prejudice to any other administrative recourse or legal action, the User shall have the right to lodge a complaint with a Controlling Body, specifically in the User’s member state of residence, place of work or place of the alleged infraction, if the User considers that the processing of their personal data is not in accordance with the regulations, or that the exercise of their rights is unsatisfactory. The supervisory authority with which the complaint has been lodged shall inform the complainant of the course and outcome of the complaint.

7. Data security

The protection of the privacy and personal data of their Users is very important to CHICBACK. For this reason, CHICBACK does everything in its power to prevent your data from being used inappropriately, allowing data access only to authorized personnel.

CHICBACK maintains the security levels of personal data protection in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, inappropriate use, tampering, unauthorized access and theft of the data provided by the User through the Website, without prejudice to informing the User that internet security measures are not impregnable.

CHICBACK agrees to comply with the duty of confidentiality for personal data in accordance with applicable legislation, as well as to ensure secure processing in the assignments and international transfers of data that, when applicable, may occur.

8. Changes

CHICBACK reserves the right to revise its Privacy Policy at any time deemed appropriate. For this reason, we ask that you check the Privacy Policy regularly to review the most recent version. Nevertheless, any changes to the current Privacy Policy will be communicated to the User.

9. Links to external websites

The CHICBACK Website may contain links to third party websites.

CHICBACK cannot be held responsible for the way in which these companies enforce the protection of privacy and personal data. For this reason, we advise you to carefully read the Privacy Policy statements of any third-party websites that are not owned by CHICBACK regarding the use, processing and protection of personal data. The terms and conditions offered by these websites may not be the same as those offered by CHICBACK.

10. Questions

Should you have any questions about this Privacy Policy or the processing of your personal data, we advise you to contact CHICBACK via e-mail at the following e-mail address: info@chicback.com

11. Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, and accepts and consents to the processing of said data by CHICBACK in the manner and for the purposes indicated in this Privacy Policy.